Legal
Privacy
Policy
This Privacy Policy explains what personal information we collect, how we use it, when we share it, and what choices may be available to you.
1. Scope
This Privacy Policy applies to personal information collected through our website and online ordering experience, including when you browse our site, place a pickup order, schedule a pickup time, contact us about an order, or use checkout and payment features made available through our website.
2. Information We Collect
Depending on how you use the website, we may collect the following categories of personal information:
- Identifiers and contact information, such as your pickup name and mobile number.
- Order information, such as the items you select, modifiers, special instructions, pickup location, pickup timing, and order confirmation details.
- Payment-related information, such as PayPal order identifiers, capture identifiers, payout or provider status, and limited payment metadata needed to process and reconcile your order. Full card numbers are processed by our payment providers and are not stored by our website. Depending on the payment method you choose, payments may be processed through PayPal, card payments made available through PayPal, or Apple Pay made available through PayPal.
- Device, browser, and usage information that may be collected automatically when you use the website, such as browser type, pages visited, session information, IP-related technical data, and similar operational data.
- Browser storage data, such as location preferences, cart backup data, reorder data, and other local browser values used to support your ordering experience.
3. How We Use Information
- To operate the website and online ordering experience.
- To create, process, confirm, and fulfill pickup orders.
- To schedule and communicate estimated or scheduled pickup times.
- To process payments, prevent fraud, and maintain transaction records.
- To send order-related notifications, including confirmation text messages. We use third-party messaging providers to deliver SMS communications related to your orders.
- To remember cart, location, and reorder preferences on your device.
- To measure website traffic, usage, and performance through tools such as Google Analytics.
- To help protect forms, checkout, and other website interactions from spam, abuse, and automated misuse through tools such as Google reCAPTCHA.
- To maintain security, troubleshoot problems, and improve the performance of the website.
- To comply with law, respond to lawful requests, and protect our business, customers, and systems.
For order-related text messages, you may reply STOP to opt out, UNSTOP or START to opt back in, and HELP for help. Message and data rates may apply depending on your carrier and plan.
4. When We Share Information
We may share personal information with the following categories of third parties when reasonably necessary for the purposes described above:
- Payment providers and payment processing partners, including PayPal and payment methods made available through PayPal, such as PayPal wallet payments, card payments processed through PayPal, and Apple Pay where made available through PayPal.
- Analytics, security, and fraud prevention providers, including tools such as Google Analytics and Google reCAPTCHA.
- Service providers that help us send order-related communications or maintain website operations, including third-party messaging providers used to deliver SMS notifications.
- Our business locations, staff, and internal systems involved in preparing and fulfilling your order.
- Government authorities, law enforcement, regulators, courts, or other parties where disclosure is required by law or reasonably necessary to protect rights, safety, or security.
- Parties involved in a merger, acquisition, financing, or sale of all or part of our business, subject to appropriate safeguards.
We do not currently describe this website as selling personal data for money. If our practices materially change, we will update this Privacy Policy and any required notices.
5. Cookies and Browser Storage
We and our service providers may use cookies, SDKs, local storage, session storage, and similar technologies to keep the website working, maintain secure checkout, remember your location and cart, support reorder functionality, improve site performance, measure traffic through tools such as Google Analytics, and help protect the website through tools such as Google reCAPTCHA.
For more information about these technologies and related choices, please review our Cookie Settings page.
6. Texas Privacy Rights
If you are a Texas resident, you may have certain rights under applicable law, subject to verification and any legal exemptions. These rights may include the right to know whether we are processing your personal data, access your personal data, correct inaccuracies, delete personal data, obtain a portable copy of certain personal data, and opt out of certain processing activities such as targeted advertising, the sale of personal data, or profiling in furtherance of certain significant decisions.
Certain rights described in this Privacy Policy may be subject to identity verification, legal exceptions, and applicability thresholds under state law, including whether a particular law applies to our business or to the data processing activity at issue.
To submit a privacy request, please contact cavazos19llc@gmail.com. If we deny your request, you may appeal by replying through the same channel we used to respond, unless we provide another method in our response.
7. Data Retention
We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to complete orders, maintain accounting and transaction records, resolve disputes, comply with legal obligations, and enforce our agreements.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no website, storage environment, or transmission method is completely secure, and we cannot guarantee absolute security.
9. Children
This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children through this website. If you believe a child has provided personal information through the website, please contact us so we can review and address the issue.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised last updated date. Your continued use of the website after changes are posted constitutes your acceptance of the updated Privacy Policy, to the extent permitted by law.